Frequently Asked Questions
Applications are accepted on our website or you can complete the application in our office.
There is a Starbucks at Robert C. Daniel
For any maintenance issues, you can submit a request through the resident portal or call the office directly.
You can pay your rent online by visiting our resident portal. https://masonaugusta.securecafe.com/residentservices/the-mason-augusta/userlogin.aspx?PropLeadSource_1398061=portal&_yTrackUser=MTM5NzgxMzQyOCMxMTk5NDAyMDE3-dUd8M%2bz8TyA%3d&_yTrackVisit=MjY3NDE0NTUyNCM4MTQxMzgwNTM%3d-SeaGgQuLU1c%3d&_yTrackReqDT=47222120222302&_ga=2.114447047.199798911.1645651180-1988368452.1636132129
Residents have the options to pay with their bank account, credit or debit card through our tenant portal.
The application screening process is usually between 24 -72 hours.
Yes, we accept walk-ins.
Yes, you have to have 100,000 of liability insurance.
No, touring our community is free.
Management office is on site.
Please contact the leasing office for details.
|We would recommend determining what your needs are and creating an ideal budget for your new home.|
$25 a month.
Utilities are not included with rent.
Contact Georgia Power online or by calling 1-888-660-5890.
Our Internet and cable provider is AT&T.
Yes, we offer a referral fee.
The resident is responsible for their guests, and how they conduct themselves. Guest are not allowed to stay more than 2 weeks.
We do not accept payments in advance.
If I transfer from one apartment community to another, will my security deposit transfer to the new community or do I need to pay another security deposit to the new community?
If applicable, your security deposit will be returned to you at the end of your current lease. Then you would apply to the new community by completing new application, admin and deposit.
Subletting is not allowed.
You are required to pay a fee equal to 2 months rent for early termination, along with a 30 day written notice.
The property has a state of the art fitness center, pool, fire pit, pet spa, and dog park, resident lounge and work from home station.
The pool is available from 10am to 9pm.
General Parking is available.
Washer and Dryers are included in the unit.
Yes, we are a pet-friendly community.
The Pet Fee is $350 for each pet and the new pet rent is $25. 2 pet maximum.
The weight restriction is 80lbs and we do not accept aggressive breeds.
Yes, we have a beautiful pet park onsite.
Our standard apppliances include Stoves, Fridgerators, Dishwasher, Microwaves and Washer and Dryers.
We do not offer furnished apartments.
We offer 6 month leases.
No, we do not offer coporate leases.
Resident packages are held in our package room.
Our Fitness Center is available 24/7.
The fitness center is equipped with treadmills, eliptical machines, Free weights, Boxing Bag, Rowing Machine and Virtual Bikes.
10pm is quiet hours. No fees are required for the use of communal spaces.
Our address is 1000 Pine Forest Rd. Augusta, GA 30909.
Interstate Pkwy and Flowing Wells
There is no nearby public transportation.
We are nearby locations such as, Augusta Exchange Mall, Publix SuperMarket, Target, Augusta Museum of History, Morris Museum of Art, Augusta Riverwalk, and Evans Towne Center Park.
We have a beautiful pet park onsite
|The nearest bike trail is 6.5 miles.|
|Walmart, Publix, Target, Augusta Exchange Mall, to name a few.|
Each Unit is painted and cleaned before each move in.
Maintenance issues are entered by submitting a request through the resident portal or calling the office.
During normal business hours you can contact our leasing office and request a copy of your key.
If you alter the unit you could be subject to damages if not returned to its original state.
Didn't find an answer?
Our team is always ready to answer your questions.